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TESTIMONIALS FROM OUR CUSTOMERS
Dear Reece,
You were wonderful-not a stone left unturned! The way you attended to every detail of our trip made it as close to perfect as one can get. We hope we can show our gratitude by spreading your name and reputation to anyone interested in cruising. Please feel free to quote any of all of this on your web page for others to see, as well as to use our name and email for references.
Sincerely,
The Skinner Family
Pittsburgh PA
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Reece,
Want to let you know our Baltic Cruise was great. The Oosterdam is a fantastic ship with a crew to match. Overall, the service was the best of any cruise we have been on. Holland American is now my favorite line.
The side trips were interesting and well planned, but, except for St. Petersburg, one could create their own tour of port cities if they wanted. Some downtown shopping areas were within a short walk of the ship. With others, Holland American ran shuttle busses to town.
I would recommend Holland American to anyone planning a cruise. Also, I would recommend you as the travel agent. We appreciated your arranging our trip at the eleventh hour and your prompt response to every inquiry we made. Thanks again.
Roger Quigley
Winchester, TN
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Reece was great at getting everything in order for our trip!!!!
The Hines Family
Kingston Springs, TN
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Hi Reece -
Well, it's only a month or so later and we are finally back to you. First of all, I don't know how you managed it, but the TRIPLE balcony that you secured for us was a wonderful treat - we were so surprised and was great since there were so many of us traveling. Also, the proximity of the cabins was perfect. In retrospect, if we had been separated it would have been a bit nerve wracking just in case anything went wrong to have had any of the children anywhere else but very close by. The one thing that upset us right at the beginning was the fact that because we were on two different hallways, NAMES OMITTED were at a different muster station than the rest of us - in fact on the other side of the ship - which, had an emergency occurred would have been just about impossible to accept.
Other than that, we really had a lovely time and the ship was wonderful for the children. Yes, the decor is pretty tacky and overdone on first impression but you do, in fact, begin to overlook the endless mermaids and cupids fairly quickly. Pizza and ice cream 24/7 and the toweled animals every night were a particular highlight for , NAME OMITTED. The water slide was a disappointment as it was almost never open and when it was the line was very long. We found the service in general to be very nice though not quite as attentive or obliging as on the Empress. The food in the dining room was MUCH better and the staff very friendly with only one shortcoming on the first night when it took an hour before we got our drinks - they were very apologetic though made up for it throughout the rest of the week.
If we had our choice, I think both John and I preferred the Nordic Empress itinerary of St. Georges And Hamilton but being at the Navy Yard had its perks as well.
Thanks again for everything - we'll be in touch.
Janna & John
New York, NY
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